What would you expect from a company?
How your business functions day by day is almost as important as the product or service itself - make sure delivery is quick, returns are dealt as soon as possible with courteously. Staff should always greet customers with a smile or on the phone, happily.
Try to surprise and delight your customers by going above and beyond the call of duty for them. Word of mouth is a powerful selling tool and this is exactly the way to generate it. Here at Famous Websites® we always try to 'exceed client expectations', we place quality and value for money in the highest regard, we are thrilled when a client recommends us to colleagues.